|Portrayed by||Nadine Marshall|
|First Appearance||Series 10 Episode 13 (Lenny's Dilemma)|
|Last Appearance||Series 10 Episode 20 (A Fairytale Ending)|
|Cause/Reason||End of the programme|
Steph Norton is the mother of Guy Braxton and Connie Norton who works at Havelock High. She is one of the main antagonist of series 10. She thinks the Merger with Havelock High is a good idea. Steph is extremely biased at heart, as she incessantly demands her daughter move school, and later stubbornly insists that the merger with Havelock is a good idea, simply due to the fact that her son, Guy - who punched her husband Terry and landed him in hospital, causing Terry to leave her - is working as a supply teacher.
She tried to convince Vaughan Fitzgerald to sack Guy.
In Series 10 Episode 20 (A Fairytale Ending), Guy convinces Steph to question the merger explaining that he believes it's not as it seems. It turns out that Havelock High wasn't going to be expanded to fit Waterloo Road students but instead they were going to be moved into Porta-Cabins. With George Windsor, stopping the merger Steph is last seen celebrating with Guy and Carrie. It is hinted that Guy and Steph's relationship is starting to improve.