Rose Massey is the mother of Myles Massey and member of the governing body of Waterloo Road High School. She comes into conflict with Kim Campbell over the security provision of the school in the wake of Danny Lewis's arrest. She also blames Dwayne Jackson for causing Myles's leg injury after they fought on the football pitch, preventing him from playing football. In the hospital she threatens Dwayne and his foster parents Joe Casey and Mike Rutherford with legal action.
In Series 12 Episode 7, Rose is back in school for the launch of 'Radio Waterloo Road', which ends in disruption by Myles. Rose shouts at Myles and ends up insulting him, following which he slaps her to the floor and then locks her in a cupboard with Danny and Samia. Danny helps Samia and Rose to escape after Myles sets the place on fire, and after Danny is killed in the ensuing blaze and Myles is arrested, Rose is last seen promising to stand by Myles and help him with the aftermath.