Ms Fellows is a Local Education Authority (LEA) inspector who came to inspect Waterloo Road Comprehensive School in Series 4 Episode 8.
Despite witnessing an altercation between Tom Clarkson and Rob Cleaver, and Steph Haydock running out of a class full of pupils after Maxine Barlow, Ms Fellows gives the school a positive report, saying that while the range of social problems affecting the students is acutely apparent, the way that the school rises to the challenge is impressive, and the tells headteacher Rachel Mason "you should be proud".